Job Title: Daily Banking Specialist
As a Daily Banking Specialist, you will be responsible for managing day-to-day banking operations and delivering high-quality services to our customers. You will play a pivotal role in ensuring seamless transactions, resolving inquiries, and fostering strong relationships with clients.
Key Responsibilities:
- Provide excellent customer service to clients by addressing inquiries, resolving issues, and assisting with various banking transactions, including deposits, withdrawals, transfers, and account inquiries.
- Execute and oversee daily banking transactions accurately and efficiently, adhering to established policies, procedures, and regulatory requirements.
- Assist customers with account opening, closing, and maintenance procedures.
- Educate clients on available banking products, services, and digital banking platforms to meet their financial needs and goals.
- Identify opportunities to promote additional banking products and services to existing customers based on their financial preferences and needs.
- Collaborate with sales teams to achieve revenue targets and customer satisfaction goals.
- Stay updated on banking regulations, industry trends, and best practices related to daily banking operations.
Qualifications:
- Bachelor's degree in Finance, Business Administration, Economics, or related field preferred.
- Fluency in English and French or Dutch.
- 1 year of experience in retail banking, customer service, or financial services industry.
- Strong understanding of banking products, services, and operational procedures.
- Excellent interpersonal and communication skills, with a customer-centric approach.
- Detail-oriented mindset with a focus on accuracy and compliance.
- Proficiency in using banking software, CRM systems, and Microsoft Office suite.
- Dynamic and inclusive work environment
If you are passionate about delivering exceptional banking experiences, apply or contact me at 02 588 11 85 or olivia.bossu@oliverjames.com .
Job Opportunity: Business Lending Specialist
Our esteemed client, a prestigious entity within the Banking industry, is actively seeking a highly-organized and driven individual for a temporary position within their Banking Operations department. This role focuses on supporting and facilitating business lending transactions.
Role and Responsibilities:
- Efficiently process various aspects of business lending, including but not limited to application intake, data verification, and documentation handling.
- Collaborate with the department team to streamline lending processes and enhance customer satisfaction levels.
- Employ analytical skills to assess loan applications and support underwriting processes.
- Ensure compliance with both internal policies and external financial regulations related to business lending.
- Provide timely and accurate responses to queries from stakeholders and clients regarding lending processes and status updates.
Key Skills:
- Recent Graduate or equivalent educational background in Finance, Business Administration, or a related field.
- Demonstrable ability to manage multiple tasks efficiently under tight deadlines.
- Strong attention to detail and a high level of organization.
- Excellent communication skills, both written and verbal, to effectively interact with all levels of management and staff.
- Proficiency in using financial software and tools specific to banking and lending operations.
This is a temporary position located in our client's operations center. It presents a fantastic opportunity for recent graduates seeking to gain extensive experience in the banking sector.
