Your role

Your main task each day will be to carry out thorough investigations. This involves examining files to evaluate potential risks related to money laundering or terrorism financing. You'll rely on both internal databases and external tools to gain a comprehensive understanding of the customer and their account behaviors. This analysis is crucial for assessing adherence to WWFT regulations.

A significant aspect of your role includes direct interaction with customers. This may involve phone calls and written correspondence where asking thoughtful, open-ended questions and actively listening are key. By communicating effectively and working efficiently, you'll play a vital role in exceeding client expectations and ensuring smooth operational processes.

Your findings and observations will be meticulously recorded in the customer file, culminating in an appropriate risk assessment to fulfill your gatekeeping responsibilities. Collaboration is essential in this role; working closely with teammates, mentors, and other stakeholders ensures a unified approach to preventing criminal activities and fostering a more secure society. Once you've finalized one case, you'll transition to the next.

Beyond investigations, your schedule will include regular meetings, team discussions, and ongoing training sessions to support continuous learning and improvement.