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Operations Analyst

  • Location:

    West Palm Beach

  • Sector:

    Non-life

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Olivea Kupiec

  • Contact email:

    olivea.kupiec@oliverjames.com

  • Job ref:

    JOB-032025-273989_1742582855

  • Published:

    10 days ago

  • Expiry date:

    2025-04-20

Job Duties & Responsibilities:

  • Review and import BDX (bordereau) data into the policy management system, ensuring accuracy.
  • Coordinate with MGAs/MGUs and internal teams to track files, verify data, and resolve action items promptly.
  • Manage LOC (letter of credit) requests and related processes.
  • Prepare operational and management reports, including those for policy and program renewals.
  • Ensure all documentation adheres to underwriting guidelines, following up on missing or incomplete information.
  • Generate reports in accordance with internal guidelines.
  • Provide administrative, technical, and clerical support as needed.
  • Assist with claims functions to support team operations.
  • Collaborate with operations and leadership teams to document processes and propose improvements.
  • Develop and enforce operational policies, standards, and practices for consistency and effectiveness.

Qualifications:

  • Proven ability to thrive in a fast-paced, matrixed team environment.
  • Strong organizational skills to handle multiple priorities effectively.
  • Exceptional analytical and communication skills.
  • Proficiency in Excel and other relevant software tools.
  • Excellent time management and self-motivation.
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