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Litigation Claims Director

  • Location:

    United States of America

  • Sector:

    Underwriting & Claims

  • Job type:

    Permanent

  • Salary:

    Up to US$170000 per annum

  • Contact:

    Christina Chung

  • Contact email:

    christina.chung@oliverjames.com

  • Job ref:

    JOB-032025-272149_1742391985

  • Published:

    12 days ago

  • Expiry date:

    2025-04-18

Job Posting: Litigation Claims Director

Location: Nationwide (Remote options available)

Company Overview:
Our client, a prominent Excess and Surplus Lines provider, is part of one of the largest property casualty insurance holding companies in the United States. With the strength of a Fortune 500 backing and the flexibility of a small, innovative underwriting company, they operate nationwide through a group of wholesale producers. This is an opportunity to join a dynamic organization that values collaboration, growth, and ownership in a culture that empowers employees to think outside the box.

Job Summary:
We are seeking a highly experienced and motivated Litigation Claims Director to lead and manage complex claims, providing specialized technical handling for the most serious and high-value claims. The role requires extensive experience in handling Commercial General Liability, Garage, and Professional Liability claims, with a focus on Legal Malpractice matters. The ideal candidate will possess exceptional communication skills, strong analytical abilities, and a deep understanding of insurance regulations.

Key Responsibilities:

  • Analyze liability and damage issues related to claims against insured parties and ensure proper documentation is maintained.
  • Draft coverage positional letters and analyze insurance coverage issues.
  • Retain and oversee outside counsel to defend insureds and resolve claims efficiently.
  • Evaluate a full diary of pending matters and maintain accurate reserves.
  • Foster relationships with insureds, brokers, and outside counsel, ensuring effective communication and claim resolution.
  • Support underwriters with claims information to aid in risk evaluation on accounts.
  • Regularly prepare and send large loss reports and other detailed documentation as required.
  • Manage and monitor claims caseload using available resources and systems.

Qualifications:

  • Extensive knowledge of insurance contracts, legal requirements, investigation techniques, and insurance regulations.
  • A minimum of 10 years of experience in handling Commercial General Liability and Professional Liability claims.
  • Strong aptitude for evaluating and analyzing complex contracts and other detailed information.
  • Exceptional verbal and written communication skills.
  • Proficiency with Microsoft Word, Excel, and email in a Windows environment.
  • Current Claims Adjuster license(s) in one or more states preferred; willing to obtain additional state licensures.
  • Bachelor's degree or equivalent insurance claims experience.

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